Cancellation policy

How to Cancel

Please contact me as soon as possible if you need to cancel or reschedule a booking:
Phone / SMS: 0481 703 055
Email: info@zensupportservices.com.au

Cancellations are only considered received once you have a written confirmation from me (SMS or email). If a cancellation is due to a medical emergency, please provide supporting documentation (e.g. hospital or doctor’s certificate) and no fee will be charged.

Note: This policy helps Zen Support Services manage time and resources to continue providing reliable support for all participants.